Scaling a Quality Improvement Initiative Across 12 GP Practices
A pharmaceutical company needed to engage multiple GP practices in a Quality Improvement (QI) Initiative for rare disease screening. Their objectives were clear but challenging:
The sponsor wanted to achieve commercial objectives (patient identification and practice engagement) while genuinely improving patient outcomes and NHS service delivery.
We structured the project as Quality Improvement rather than research, which meant:
We recruited 12 GP practices from our existing network who were willing and capable of participating:
We provided comprehensive support to ensure consistent, high-quality delivery:
When initial sites showed slower uptake than anticipated, we rapidly onboarded additional practices mid-project to maintain momentum and achieve recruitment targets.
The QI framework allowed practices to adapt screening methods to their existing workflows. Some practices used phone consultations, others integrated screening into routine appointments, and some used dedicated screening clinics. This flexibility was crucial to achieving high participation rates.
From initial sponsor contact to first patient screened: under 2 weeks. No REC process, no lengthy approvals – just straightforward GP engagement with appropriate governance. Regulatory simplicity enabled rapid deployment without compromising on quality or ethical oversight.
Multiple practices continued screening beyond project completion, creating lasting clinical behavior change – not just a one-off data exercise. The improved screening protocols have become embedded in routine care at several participating practices.
Quality Improvement initiatives offer a powerful alternative to traditional research studies when the primary goal is service improvement alongside evidence generation:
The pharmaceutical company achieved their commercial objectives – patient identification, practice engagement, and real-world evidence generation – while genuinely improving NHS care for patients with a rare disease.
Several practices have expressed interest in participating in future projects, and the screening protocols developed during this initiative continue to benefit patients beyond the original programme timeframe.